How to get support for my Caldera solution?

Our preferred dealers and OEM partners support Caldera products. Caldera users can also get access to technical support directly from Caldera by subscribing to CalderaCare . To contact our Support team, please connect to your Workspace account and open a support ticket.

Does Caldera offer a maintenance and support contract?

Yes, we offer CalderaCare to our customers. CalderaCare is our support and maintenance solution for your Caldera RIP software that will keep your production up and running when you need it most.

Where can I order Caldera?

Caldera products are available from our preferred resellers and OEM partners. Please feel free to contact us for any additional information and pricing. Our Sales teams will be pleased to help you.

Does Caldera offer product training?

Caldera offers in-house and on-site training; please contact our sales team for further details. We also offer webinar training. You can sign-up for these web sessions in the Caldera Workspace .

Is there support for Previous Caldera Versions?

Our CalderaCare maintenance & support contract is only available for the current version of our software. For other support-related questions, please refer to this page .

Which is the current version of Caldera?

The current Caldera RIP software version is Version 16. For support-related questions, please refer to this page .

OS Compatibilities

Warnings:

The Apple M1 chip is supported from CalderaRIP Version 14.1. More info
The Apple M2 chip is supported from CalderaRIP Version 16.1. More info


CalderaRIP V16.x	Ubuntu 22.04 Buster 10 MATE	Big Sur 11 Monterey 12 Ventura 13	not compatible
PrimeCenter V2.x	Ubuntu 22.04 Buster 10 MATE	Catalina 10.15 Big Sur 11 Monterey 12 Ventura 13	Windows 10 Windows 11
CalderaDock V3.x	Ubuntu 22.04 Stretch 9.x MATE Buster 10 MATE	Catalina 10.15 Big Sur 11 Monterey 12 Ventura 13 Sonoma 14	Windows 10 Windows 11
CalderaJobs v1.1	Ubuntu 22.04 Stretch 9.x MATE Buster 10 MATE	10.11 El Capitan Sierra 10.12 High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11 Monterey 12	Windows 10 Windows 11
CalderaJobs	Jessie 8.8 MATE Stretch 9.x MATE Buster 10 MATE	10.11 El Capitan Sierra 10.12 High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11 Monterey 12	Windows 10 Windows 11

CalderaRIP V15.1.2	Ubuntu 22.04 Stretch 9.x MATE Buster 10 MATE	High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11 Monterey 12	not compatible
CalderaRIP V15.x	Stretch 9.x MATE Buster 10 MATE	High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11 Monterey 12	not compatible
CalderaRIP V14.x	Jessie 8.6 MATE Stretch 9.x MATE Buster 10 MATE	High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11	not compatible
CalderaRIP V13.x	Jessie 8.6 MATE Stretch 9.x MATE Buster 10 MATE	10.11 El Capitan Sierra 10.12 High Sierra 10.13 Mojave 10.14 Catalina 10.15	not compatible
CalderaRIP V12.x	Jessie 8.x MATE Stretch 9.5 MATE	10.11 El Capitan Sierra 10.12 High Sierra 10.13 Mojave 10.14	not compatible
CalderaRIP V11.x	Caldera Debian 2.x MATE Jessie 8.8 MATE	10.9 Mavericks 10.10 Yosemite 10.11 El Capitan Sierra 10.12	not compatible
PrimeCenter V1.x	Buster 10 MATE	Catalina 10.15 Big Sur 11 Monterey 12	Windows 10
CalderaDock V2.x	Ubuntu 22.04 Stretch 9.x MATE Buster 10 MATE	Catalina 10.15 Big Sur 11 Monterey 12 Ventura 13	Windows 10 Windows 11
CalderaDock V1.15	Ubuntu 22.04 Stretch 9.x MATE Buster 10 MATE	10.11 El Capitan Sierra 10.12 High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11 Monterey 12	Windows 10 Windows 11
CalderaDock	Jessie 8.8 MATE Stretch 9.x MATE Buster 10 MATE	10.11 El Capitan Sierra 10.12 High Sierra 10.13 Mojave 10.14 Catalina 10.15 Big Sur 11 Monterey 12	Windows 10 Windows 11

Useful information

Supported Peripherals

Check whether your device runs with Caldera

FAQ

Find the answers to our most frequently asked questions

Minimal Requirements

What you need to run your Caldera software