Support & Hotline

In order to download drivers, profiles or to register your product, please visit our usernet

For any technical problem, please contact our hotline service :
- by phone at +33 388 210 000
- by email at team-support@caldera.com
- or directly on this website thanks to the contact form

Supported files format

Caldera’s suite of RIP software supports the following file formats :
- PostScript level 3
- EPS
- PDF 1.8
- HPGL/RTL
- TIFF
- JPEG
- popular raster formats (BMP, PNG, etc..)

Timetable & special contacts

Caldera’s team of support and training specialists are committed to giving you quick and quality support.

From the analysis of your production needs to the installation of our RIP software, from the training of your technicians to answering their day to day questions, Caldera’s devoted professionals are ready for all your technical questions.

EMEA (Europe, the Middle East and Africa) :
Monday – Friday
9:00 a.m. – 12.45 p.m.
2:00 p.m. – 6:00 p.m.
(Central Europe Time)
USA : Support contact : Ernst Freyer – Tel. 612 216 5212
Monday – Friday
9:00 a.m. – 12.45 p.m.
2:00 p.m. – 6:00 p.m.
(USA Central Time)